Privacy policy

This policy explains what information Sonu Enterprises, trading as Makheshwari Foods, collects when you use this website, why we collect it, and what we do with it.

What we collect

• Name, email address, phone number and delivery address, when you place an order or contact us
• Order history and the contents of your cart
• Basic technical information such as browser type and pages visited

Payment information

We do not see or store your card, UPI or bank details. All payments are processed by Razorpay, which is PCI DSS compliant. We receive only a payment reference confirming the transaction succeeded.

Why we collect it

• To pack and deliver your order
• To send order confirmations and delivery updates
• To answer questions you send us
• To meet tax and food safety record-keeping requirements

Who we share it with

We share the minimum necessary with our courier partner to deliver your order, and with Razorpay to process payment. We do not sell your information to anyone, and we do not share it for advertising.

Cookies

We use a small amount of browser storage to remember what is in your cart. It is not used to track you across other websites.

How long we keep it

Order records are kept as long as required under tax and food safety regulations. You can ask us to delete anything held beyond that.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to makheshwarimakhana@gmail.com and we will respond within thirty days.

Contact

Sonu Enterprises
Samastipur, Bihar
makheshwarimakhana@gmail.com
+91 7485 001 464